Terms of service
Terms of Service — PRO MEN
Last Updated: September 8, 2026
Welcome to PRO MEN. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. About PRO MEN
PRO MEN provides men's wellness and personal-care products through our online store.
Store Name: PRO MEN
Email: promenvitals@gmail.com
Phone/WhatsApp: +92 3714244988
Address: 138-A, Garden Town, Lahore, Pakistan
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with, damage, or misuse our website.
- Not use our website to engage in fraudulent or unauthorized activities.
We reserve the right to refuse service, cancel orders, or restrict access where we reasonably believe there has been misuse of our website or services.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, minor differences in product packaging, color, or appearance may occur.
Product information provided on our website is for general informational purposes and should not be considered medical advice, diagnosis, or treatment.
4. Pricing and Payments
All product prices are displayed on the website and may be changed at any time without prior notice.
We reserve the right to correct pricing errors and cancel an order if an incorrect price has been displayed.
Orders are subject to successful payment confirmation or, where available, confirmation of Cash on Delivery details.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, reject, or cancel an order for reasons including:
- Product availability
- Incorrect customer information
- Pricing or website errors
- Suspected fraudulent activity
- Delivery or payment issues
If we cancel a prepaid order, any eligible refund will be processed through the applicable payment method.
6. Delivery
We aim to dispatch and deliver orders within the estimated timeframe shown on our website or communicated to you.
Delivery times may vary because of courier delays, weather, public holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact information.
7. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
For return or refund assistance, contact:
Email: promenvitals@gmail.com
Phone/WhatsApp: +92 3714244988
8. Health & Wellness Disclaimer
PRO MEN products are intended for personal wellness and care purposes.
Our products and website content are not intended to replace professional medical advice, diagnosis, or treatment.
If you have a medical condition, are taking medication, or have concerns about using a product, consult a qualified healthcare professional before use.
Always follow the product's recommended directions and discontinue use if you experience an adverse reaction.
9. Intellectual Property
All content on the PRO MEN website—including logos, brand names, product images, graphics, text, designs, and other materials—is owned by or licensed to PRO MEN unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment processors, courier companies, analytics providers, and other service providers.
Your use of these services may also be subject to the terms and policies of those third parties.
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.
12. Limitation of Liability
To the extent permitted by applicable law, PRO MEN will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms of Service shall be governed by the applicable laws of Pakistan. Any disputes will be handled in accordance with applicable Pakistani law.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
PRO MEN
📧 promenvitals@gmail.com
📞 +92 3714244988
📍 138-A, Garden Town, Lahore, Pakistan